Privacy Policy

Your privacy is extremely important to us. This policy explains how Aether collects, uses, and protects your information.

1. Information We Collect

  • Name, phone number, and address for order and delivery
  • Uploaded prescriptions and medical records
  • Order details and payment information

2. How We Use Your Information

Your data is used solely to provide Aether services—generating medical reports, processing orders, coordinating with pharmacies, arranging delivery, and completing payments.

3. Prescription Safety & Confidentiality

Your prescriptions and medical records are securely stored and are never shared with unsolicited third parties. We only share prescription details with:

  • Pharmacies that are directly involved in fulfilling your order
  • Delivery partners responsible for transporting your medicines

Under no circumstances do we sell, misuse, or share your prescriptions for marketing or unauthorized purposes. Your prescriptions are handled with strict confidentiality and access control.

4. Data Sharing

We may share your information only with the following partners:
• Partner pharmacies (to fulfil your order)
• Delivery partners (to deliver the package)
• Payment gateway partners (for secure transaction processing)

5. Data Security

We apply technical, encryption, and administrative safeguards to protect your personal and medical information from unauthorized access, misuse, or disclosure. Aether does not store any card, UPI, or bank account details. Payments are processed securely by third-party payment gateway providers.

6. Data Retention & Deletion

We retain your information only for as long as necessary to provide services or comply with legal obligations. You may request deletion of your data by contacting us. Such deletion requests will be processed subject to applicable legal and regulatory requirements.

7. User Responsibilities

You are responsible for ensuring that all information provided, including prescriptions and personal details, is accurate and up to date.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Aether constitutes acceptance of the revised policy.

9. Contact

For privacy-related questions, contact us at: sagarinatina.g@gmail.com